Ayrshare - Pinterest publishing degraded – Incident details

Pinterest publishing degraded

Resolved
Partial outage
Started 2 months agoLasted 46 minutes

Affected

Social Networks

Partial outage from 2:29 PM to 3:15 PM

Pinterest

Partial outage from 2:29 PM to 3:15 PM

Updates
  • Resolved
    UTC
    Resolved

    Pinterest publishing has returned to normal success rates. Posts that failed during this incident were not published — please resend any affected posts.

    The root cause was an image-processing delay on Pinterest's side. No Ayrshare configuration or customer action was required to resolve it.

  • Identified
    UTC
    Identified

    Pinterest posts are failing at an elevated rate and returning error code 251 with the message "Sorry! Something went wrong on our end."

    This is an issue on Pinterest's side, not with your account, credentials, or images. Pinterest is timing out while fetching the image for new posts. Posts to all other social networks are unaffected.

    What you can do: retry the affected post after a few minutes. The same image usually publishes successfully on a later attempt. You can use the retry endpoint: https://www.ayrshare.com/docs/apis/post/retry-post

    Please avoid retrying the same post repeatedly in quick succession — immediate retries fail the same way, and rapid repeat attempts can be flagged by Pinterest. Waiting a few minutes between attempts is more effective.