Ayrshare - Instagram Post and Social Analytics – Incident details

Instagram Post and Social Analytics

Resolved
Operational
Started about 1 month agoLasted less than a minute

Affected

Social Networks

Operational from 10:30 AM to 10:30 AM

Instagram

Operational from 10:30 AM to 10:30 AM

Updates
  • Resolved
    UTC
    Resolved

    Facebook (Meta) has deprecated a set of Facebook Insights metrics across all versions of its Graph API, with the change taking effect on June 15, 2026. As a result, some fields are currently missing from Facebook post and page analytics responses, including impression/reach metrics and 3-second video-view metrics.

    We have identified the cause and have deployed an update to our Facebook analytics requests. This update restores the fields Meta still supports (including reactions, video views, video view time, and media views) and adopts Meta's new replacement metrics (Total Unique Media Views).

    Some metrics have been permanently retired by Meta and are no longer available from their API: the unique-impression fields (unique impressions and their paid, organic, and fan breakdowns) and the unique 3-second video-view fields. Meta is replacing these with its new Media Views and Unique Views metrics.

    This is a platform-wide Meta change that affected endpoints that use Facebook's analytics API; it is not specific to Ayrshare. We have deployed an update for Facebook post and social analytics.

    Additional details: https://www.ayrshare.com/docs/whatsnew/latest#june-2026